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Secure Transactions Online
The
Internet has become a vast marketplace for global goods and
services. For e-commerce to prosper, you must feel safe when
transmitting credit card and other financial information.
Because data traveling over the network actually passes
through many computers along the way, the opportunity exists
for someone to intercept confidential information. Hackers
also break into computers to steal stored data. No one
really how often this actually happens.
How
might this affect you? Let's say you want to buy some
merchandise from an online store. If you provide your credit
card number, how do you know it will travel safely from your
computer to its final destination? With the tremendous
potential for doing business online, there's a lot of time
and money being spent trying to make Internet transactions
secure.
It's
done with a technology called encryption. Encryption
software scrambles the data with a secret code so that no
one can make sense of it while it's being transmitted.
When the data reaches its destination, the same software
unscrambles the information. When you see a small lock icon
at the bottom of your browser, it indicates that your data
will be encrypted during transmission.
Hackers
thrive on outsmarting computer security systems. Many regard
breaking into computers as a harmless hobby. Should you
worry about this? If you access the Internet through a
dial-up account, the chances of someone breaking into your
computer are slim. The real targets of most hackers are
corporate and government computers systems. They protect
their systems by erecting a firewall, an extra layer of
security placed between their internal computers and the
Internet.
When
dealing with online merchants, the best security is common
sense. Anyone can establish a professional-looking online
store these days, so make sure you deal with reputable
companies. How can you tell?
The
answers to these questions will give you clues:
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Is
this the website of an established retailer?
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Does
the site have a street address, not just a post office
box?
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Is a
return and refund policy posted?
All
online financial transactions should be secure. Many online
stores have what's known as a secure page. There may be a
notice to that effect posted on the site. Alternately, you
will see a lock icon, indicating that the site uses security
technology.
If you
are uncomfortable sending sensitive information, many sites
provide a phone number you can call to give your credit card
number, although there is no guarantee that's secure either.
According to the National Consumers League, most Internet
fraud involves sending checks or money orders to merchants.
The organization recommends paying by credit card, because
charges can be disputed with your bank.
The
risks involved in transacting business on the Internet are
no greater than those in any other arena in which we do
business. While it is relatively safe to conduct business on
the Internet right now, there are many companies continually
working to develop and improve the technology required to
make the Web secure.
Public-Key Cryptography
Until
recently, people used a technique called symmetric key
cryptography to secure information being transmitted across
public networks. This method involves encrypting and
decrypting a message using the same key, which must be known
to both parties in order to keep it private. The key is
passed from one party to the other in a separate
transmission, making it vulnerable to being stolen as it is
passed along.
With
public-key cryptography, separate keys are used to encrypt
and decrypt a message, so that nothing but the encrypted
message needs to be passed along. Each party in a
transaction has a "key pair" which consists of two keys with
a particular relationship that allows one to encrypt a
message that the other can decrypt. One of these keys is
made publicly available and the other is a private key. A
message encrypted with a person's public key can't be
decrypted with that same key, but can be decrypted with the
private key that corresponds to it. If you sign a
transaction with your bank using your private key, the bank
can read it with your corresponding public key and know that
only you could have sent it. This is the equivalent of a
digital signature.
Public-key cryptography lessens the risk of private
information being intercepted, allowing parties to
positively identify each other through digital signatures.
Secure Servers
Netscape
Corporation has created the best known secure server
technologies. It uses a security protocol called Secure
Sockets Layer (SSL) that provides data encryption,
server authentication, message integrity and optional client
authentication for a TCP/IP connection. When a client
program connects with a secure server, they exchange a
"handshake" which initiates a secure session. With this
protocol, the same server system can run both secure and
unsecured web servers simultaneously. This means an
organization or company can provide some information to all
users using no security, and other information that is
secured. For example, a business that sells products online
can have its storefront (merchandise catalog) unsecured, but
ordering and payment forms can be secure.
Why are
these developments important? As the Internet becomes a way
to buy and sell products and services, financial
transactions become essential. Right now, most transactions
involve the exchange of credit card information, either
directly over the network, or by phone, to complete a
transaction initiated online. Eventually, you will be able
to use cash as well as credit, directly over the network.
There
are two basic kinds of digital cash, anonymous cash and
identified cash. Anonymous cash is just like paying for
something with paper cash -- it carries no information about
the person making the transaction, and leaves no transaction
trail. You create it by using numbered bank accounts and
blind signatures. Identified cash, on the other hand,
contains information revealing the identity of the person
who withdrew it from the bank. Like credit card
transactions, identified cash can be tracked as it moves
through the system and involves fully identified accounts
and non-blind signatures.
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